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Return / Exchange Information » What is your return policy? » How do I make a return? » What if there is a problem with my order? What is your return policy? NoiseFX has a very liberal return policy and we want you to be completely happy with your purchase. If you are not satisfied with any product, you may return it for a refund of the purchase price, a store credit, or exchange for another product within a reasonable amount of time from the shipping date (around 30 days). If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund. The items being returned must show no signs of wear or use and be in the complete and original packaging with all originally included items (manuals, warranty cards, power adapters, etc.). Some personal items like headphones are not returnable. How do I make a return? If you wish to return an item, please contact us. Normally a Return Merchandise Authorization (RMA) number is not necessary but we do require you to include the original order number as well as your current payment information (especially your mailing address) if you are requesting a refund. Returns may be sent to: NoiseFX, Inc. 5531 Jansen Dr. Sacramento, CA 95824 U.S.A. What if there is a problem with my order? In the rare event that there is a problem with your order, please contact us. We will work hard to take care of you and want you to be happy with your purchases from NoiseFX. |
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